Amidst a wave of streaming services available today, Disney Plus stands out as a breakaway platform that offers you a huge library of movies, shows and exclusive Disney originals all under one giant medium podium. With Disney’s enormous catalogue, you can watch a wide range of content, anywhere and anytime. But unlike any other streaming platform, Disney too has its flaws. You must be wondering what is it?
Well, one of the most common issues that may cause hindrance to Disney Plus’s operation is the error code 14. So, if you’ve just been planning to watch Marvel’s Eternal and suddenly encountered this error on your TV screen, don’t get hyped at all. Here’s a detailed compilation of how to fix it. Let’s get started
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Disney error code 14- what is it about?
The Error Code 14 on Disney Plus usually occurs when you’re trying to login. Basically, it’s a signal the system gives you when you’re unrecognizable. What could be the possible reasons?
- The email or password you entered is incorrect
- Your log in credentials are correct but with the wrong cases
- You have an inactive account
- Any corrupted cookie, cache data or a temporary bug with your web browser or app
- Your account is logged from multiple devices
Can we fix the Disney Plus error code 14?
Well, interestingly enough every streaming device is accompanied by its technical glitches. But have devised the following solutions that can be used at a time to fix the issue:
Enter the correct login credentials
First things first- When you encounter the Disney Plus platform displaying error code 14, immediately double-check that you have entered the correct login credentials- your email address and password.
Often, you’ve probably noticed that the streaming service displays an error instead of an invalid login message.
Therefore, while confirming the password you’ve just entered, you also need to check if you’ve entered the right cases because passwords are case-sensitive.
Reset your Disney account password
Are you still unable to log in? In fact, you even forget how many cups of tea or coffee you’ve had since morning.
So, it’s obvious you might have forgotten your password or might have accidentally changed it already. Whatsoever the case may be, simply don’t worry!
Fortunately, enough, there’s a possibility to easily recover your login credentials. Let’s know how to do this:
- From your mobile, navigate to Disney Plus app or go to disneyplus.com if using a computer browser
- Right from the login screen/page select the “Forgot Password” option
- You will receive a password reset link from Disney at your email address
- Now tap on the link to create your new password.
- From your PC browser or the Disney Plus app, try to log in with your new password again.
First-time user on Disney Plus? Here’s what you need to do
Have you recently created your account on Disney Plus? And as a first-time or new user, you’re facing the Disney plus error 14 code issue?
This can probably occur because your account is yet to be activated. So, the first step you take is to activate it.
To do this, you need to use the activation link you’ve just received at your e-mail address from Disney Plus. Once done, you’re all good to go.
Similar Post: disneyplus.com/begin code
Have you cleared the cookie and cached data?
Corrupted cookies and cached data are the most common reason if you’re encountering the Disney + error 14. On Clearing, you can easily solve 60% of the issue.
If you’re using a computer, From the settings menu on your browser delete the browsing data including cookies and cache. If you’re using the Disney Plus mobile app, go to apps and notifications and delete the cache from your phone or other streaming devices.
Delete and reinstall the Disney Plus App
Another reason for error code 14 on Disney Plus can be that the app has become corrupted. In such a case, the best option is to delete it and re-install it.
From your smartphone or the streaming device you’re using, delete the Disney Plus app and reinstall a fresh app. This will not only clear the existing bugs that jammed the app but also, you’ll get an updated version of the app. After reinstallation, log in to stream afresh.
Switch your device
Amidst a couple of reasons, one could probably be the streaming device you’re using why you still receiving the error code 14 issue. This usually signals a faulty streaming device.
A simple fix is to try streaming from other compatible devices. You may find that the app works well on other streaming apps, but displays error code 14 on one device. Then surely have a faulty device.
However, in case your device works fine, then there can be glitches in the app or authorization issues given too many authorized devices are logged in a single Disney Plus account.
Could we solve this?
We hope following the steps above you’ve probably managed to combat the error code 14 issue on Disney Plus. Now continue streaming your favourite movies and shows and enjoy non-stop entertainment without any hindrance.
Should the issue still persist, contact the Disney Plus customer care centre for further assistance.
Happy streaming on Disney!